Reporting to: HR Advisor
Liaising with: HR team, All staff, HR & Training suppliers/providers
Hours of work: 40 hours per week
Direct Report: None
Department: Human Resources
Location: Enfield Lock, hybrid basis
Key Competencies
Candidate Specification
Personal Attributes
Excellent organisational and prioritisation skills.
Results orientated, able to multi-task and work to deadlines.
Good verbal and written communication skills
Capable of supporting colleagues both within an office and remote setting.
Naturally a team player with an outlook of collaborating for overall success.
Confident and professional when providing basic HR information and advice.
Continuous improvement mindset, comfortable with technology, process reviews etc
Technical Specification
Experience Required
Previous administration experience required ideally gained within a busy HR/L&D department.
Proficient in the use of all Microsoft Office (Word, Excel, Power Point and Outlook)
Desirable
Experience in using HR/training systems
Experience in using Microsoft Power Platform, including Power BI and Power Apps
Previous experience working within or with a utilities contractor
Role Purpose
The role holder is responsible for general HR and Training administration within the HR team to support the business, legislative and contract compliance.
Role Summary
Assist the HR Advisor with and provide a wide range of HR and Training administrative tasks.
Assist in input and maintaining the integrity of the data entry within the HR Database (Cascade) and ensure the ongoing use of the system is effective to enable accurate reporting and analysis of information for organisational planning and delivery of statistics (e.g. sickness/annual leave).
Maintain documentation and support continuous improvement of HR data practices to improve performance/efficiency.
Prepare and assist in preparing information for HR and training reports and audits.
Support onboarding for new starters (e.g. offer letters, contracts, starter paperwork, DBS, references and probationary reviews) and leavers.
Manage the HR inbox, acting as first point of contact for the team and respond to queries with guidance from wider HR team members as needed.
Verify invoices ready for authorisation.
Maintain organisational charts.
Co-ordinate and book training courses for new starter induction, mandatory training, and other ongoing workplace development.
Administer the training matrix and e-learning platform, ensuring records are kept up to date and any missing information is followed to address gaps.
Maintain minimum competencies matrix for all positions to underpin the Training Academy as directed by Training Manager and SHEQ team.
Establish and maintain relationships with Contract/Project Managers (and through them the subcontractors) and external training/HR suppliers.
Support the Training Manager with training planning, logistics (e.g. venue hire) and reporting.
Work with and support the HR Advisor with basic employee relation issues / queries, including acting as the “Note Taker" in formal employee relations meetings, i.e. disciplinary hearings and investigation interviews ensuring appropriate support is given.
Develop knowledge and understanding about the Company’s HR Policies & Procedures and understand how they apply, as well as the Terms and Conditions of Employment for existing staff.
Carry out any other duties appropriate for the role.
Benefits
Competitive Salary
25 days annual leave
Long Service Scheme
Access to Peoples Pension scheme after 3 months service
Access to Group Pension Scheme after completion of one years service
Life Assurance and Critical Illness cover if joining pension scheme
Access to Employee Assistance Programme & Medicash after successful completion of probation
CSR Programme (3 days supported per annum)
Continuous Development Opportunities